Privacy Policy And Terms Of Service

This notice tells you how I make use of your health information, how I might disclose your health information to others, and how you can get access to the same information. Please review this notice carefully and feel free to ask for clarification about anything you might not understand.

The privacy of your health information is very important to me and I want to do everything possible to protect that privacy. As your psychotherapist, I have a legal responsibility under the laws of the United States and the State of North Carolina to keep your health information private. Part of my responsibility is to give you this notice about my privacy practices. Another part of my responsibility is to follow the practices in this notice.

This notice takes effect on May 7, 2012, and will be in effect until I replace it. I have the right to change any of these privacy practices as long as those changes are permitted or required by law. Any changes in my privacy practices will affect how I protect the privacy of your health information. This includes health information I will receive about you or that I create during the course of your treatment. These changes could also affect how I protect the privacy of any of your health information I had before the changes. When I make any of these changes, I will also change this notice and give you a copy of the new notice.

If you have any questions or concerns about the material in this document, please ask me for assistance which I will provide at no charge to you.

Drew Miller, MA, LPC services are only available to individuals 18 years and older.

Section 1: Terms of Service

Eligibility and Age Requirements

Our services are only available to individuals 18 years and older. By using our service, you confirm that you meet this requirement.

Non-Medical Nature of Services

Drew Miller, MA, LPC offers services that are based on certified therapy techniques. These services are not medical treatment and should not replace medical consultations. If you have been diagnosed with conditions such as bipolar disorder, schizophrenia, Autism, or any similar condition, you must obtain a medical referral before considering therapy as a treatment.

Cancellation Policy

Please provide at least 24 hours' notice if you need to cancel your appointment. Without adequate notice, and outside of emergencies, a cancellation fee may be applied at the discretion of the practice.

Patient Rights

As a patient of this psychotherapy practice, you have these important rights:

• Access to Records: I am required to keep appropriate records of your treatment. Because these records contain information which can be misinterpreted by someone who is not a mental health professional, it is my general policy that patients may not review them. However, if you request, I will provide you with a treatment summary unless I believe that to do so would be emotionally damaging. If that is the case, I will be happy to forward the summary to another appropriate mental health professional who is working with you.
• Alternative Communication: You can make a written request to have me communicate with you about your health information by alternative means, at an alternative location. (An example would be if your primary language is not spoken at this office, and I am treating a child of whom you have lawful custody.) Your written request must specify the alternative means and location.
• Additional Restrictions: You can make written request that I place other restrictions on the ways I use or disclose your health information. I may deny any or all of your requested restrictions. If I agree to these restrictions, I will abide by them in all situations except those which, in my professional judgment, constitute an emergency.
• Disclosure Accounting: I do not disclose your health information for purposes other than treatment, payment, or as court ordered. This can go back as far as six years, but not before May 7, 2012.
• Privacy Violations: If you believe I have violated any of your privacy rights, or you disagree with a decision I have made about any of your rights in this notice, or if you have any questions, please speak with me, Drew Miller, in person. I take protecting your privacy very seriously and will work with you to find an appropriate resolution.
• File Complaints: You may also submit a written complaint to the United States Department of Health and Human Services or to the North Carolina Board of Licensed Professional Counselors. I will provide you with those addresses upon written request.

Use and Disclosure of Health Information

Here are some examples of how I use and disclose information about your health information. I may use or disclose your health information:

1. To any person required by federal, state, or local laws to have lawful access to your treatment program.
2. To receive payment from a third party payer for services I provide for you.
3. If patient is a minor, parents or legal guardians of non-emancipated minors have a legal right to access patient information.
4. To anyone for whom you give written authorization to have your health information, for any reason you want. You may revoke this authorization in writing anytime you want. When you revoke an authorization, it will only affect your health information from that point on.
5. A person responsible for your care, or your personal representative in the event of an emergency. If you are present in such a case, I will give you an opportunity to object. If you object, or are not present, or incapable of responding, I may use my professional judgment, in light of the nature of the emergency, to go ahead and use or disclose your health information in your best interest at that time. In so doing, I will only use or disclose the aspects of your health information that are necessary to respond to the emergency.
6. There are some situations in which I am legally required to take action to protect others from harm even though that requires revealing some information about a patient's treatment. If I believe that a child, elderly person, or disabled person is being abused I must file a report with the appropriate state agency. If I believe that a patient is threatening serious bodily harm to another I am required to take protective actions which may include notifying the potential victim, notifying the police, or seeking appropriate hospitalization. If a patient threatens to harm her/himself I may be required to seek hospitalization for the patient, or to contact family members or others who can help provide protection.

I will not use your health information for any marketing, development, public relations, or related activities without your written authorization. I cannot use or disclose your health information in any ways other than those described in this notice unless you give us written permission.

Section 2: Privacy Policy

HIPAA Compliance

HIPAA Compliance: We follow all HIPAA guidelines to ensure the privacy and security of your health information. As your psychotherapist, I have a legal responsibility under the laws of the United States and the State of North Carolina to keep your health information private.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.

• Company (referred to as either "the Company," "We," "Us" or "Our" in this Agreement) refers to Drew Miller, MA, LPC, Online Only

• Cookies are small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.

• Country refers to: Online Only

• Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.

• Personal Data is any information that relates to an identified or identifiable individual.

• Service refers to the Website.

• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.

• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

• Website refers to Drew Miller, MA, LPC, accessible from Contact Us

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses Cookies to help the website analyze how users interact with the site. The information generated by the Cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Acknowledgment

By accessing or using the services of Drew Miller, MA, LPC, you are acknowledging that you have been informed about how your privacy and confidentiality will be maintained by Drew Miller, MA, LPC. You understand that you may request a copy of this form for your records.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• By visiting this page on our website: Contact Us
• By phone number: (907) 891-3723